At Renty, we’ve designed a simple and convenient process to make vehicle booking as smooth as possible. Whether you need a self-drive vehicle, a car with a driver, or any additional services, our platform ensures a seamless experience from start to finish. Here’s a step-by-step guide to understanding How It Works.

Step 1: Browse and Choose Your Vehicle

• Visit Our Website: Explore our extensive fleet of vehicles, including cars, SUVs, and vans, to suit your needs.
• Filter Your Search: Choose your preferred vehicle based on type, size, or availability. You can also filter by self-drive or with driver options.
• Check Availability: Select your pickup and drop-off dates to view available vehicles.

Step 2: Book Your Vehicle

• Select Your Vehicle: After selecting your preferred vehicle, click to proceed with the booking.
• Enter Your Details: Provide your details, such as your name, contact information, and any special requests (e.g., child seats, GPS, etc.).
• Add Extra Services: You can choose additional services like insurance, tracking devices, or roadside assistance for extra peace of mind.
• Confirm Your Booking: Double-check your booking details and confirm. For bookings with a driver, you’ll also see the driver’s details upon confirmation.

Step 3: Payment

• Choose Your Payment Method: Select your preferred payment method (Credit Card, Debit Card, Bank Transfer, etc.) to complete the transaction.
• Pay the Booking Amount: Pay the full rental amount upfront or as agreed in your booking terms. Payments are securely processed.
• Receive Confirmation: After successful payment, you’ll receive a booking confirmation via email or SMS, with all your details.

Step 4: Vehicle Delivery

• On-Time Delivery: The vehicle will be delivered to your specified address or location on the agreed-upon date and time. If you’ve selected a self-drive vehicle, you’ll receive the vehicle with the keys, documentation, and a video inspection to confirm its condition.
• Driver Handover: If you’ve booked a vehicle with a driver, the driver will arrive with the vehicle at your location. They’ll guide you through the vehicle’s features, and you can begin your journey.

Step 5: Enjoy Your Ride

• Drive with Confidence: Whether you choose a self-drive or driver-driven vehicle, rest assured that the vehicle is in excellent condition, fully insured, and ready for a smooth ride.
• Follow the Terms & Conditions: Make sure to follow all traffic rules, maintain the vehicle’s condition, and adhere to the rental terms.

Step 6: Return the Vehicle

• On-Time Return: Return the vehicle at the agreed location and time. If you selected a self-drive vehicle, make sure to refill the fuel and return the car in the same condition as received.
• Inspection and Completion: Our team will conduct a brief inspection to ensure the vehicle is in good condition. Any damages or missing items may result in additional charges.
• Secure Refunds: If eligible, refunds (like for cancellations within the policy timeframe) will be processed promptly.

Step 6: Return the Vehicle

• On-Time Return: Return the vehicle at the agreed location and time. If you selected a self-drive vehicle, make sure to refill the fuel and return the car in the same condition as received.
• Inspection and Completion: Our team will conduct a brief inspection to ensure the vehicle is in good condition. Any damages or missing items may result in additional charges.
• Secure Refunds: If eligible, refunds (like for cancellations within the policy timeframe) will be processed promptly.

Step 7: Provide Feedback

• Rate Your Experience: We value your feedback! After the rental period, we encourage you to rate your experience and share any suggestions for improvement.
• Help Us Improve:Your reviews help us refine our services and ensure future customers have an even better experience.

Extra Services to Enhance Your Experience

• Insurance Coverage: Ensure your vehicle is fully insured for peace of mind.
• Tracking Devices: Opt for vehicle tracking for added security.
• Roadside Assistance: If you encounter any issues, our roadside assistance team is just a call away.

Need Help?

If you have any questions or need assistance during the booking process, our 24/7 customer support is here for you:

• Email: Support@renty.pk
• Phone: 03032143751

At Renty, we make vehicle booking simple and stress-free, ensuring that your travel experience is smooth and hassle-free from start to finish. Book now and enjoy your journey!