At Renty, we prioritize the safety and security of our platform, ensuring a trusted and reliable experience for both our Customers and Vehicle Providers. From data protection to vehicle handover processes, we’ve implemented robust measures to safeguard your information and property.

1. Our Commitment to Security

Data Protection

• All personal information, including contact details, payment information, and vehicle documentation, is securely stored using encryption protocols.
• We comply with Pakistan’s data protection laws to maintain the confidentiality of your information.

Verified Users and Vehicles

• We verify the identity of both Customers and Vehicle Providers through valid documentation, such as CNIC and driving licenses.
• Vehicle Providers must submit a video showing the vehicle’s condition, ensuring transparency and accountability.

Secure Payments

• Payments made on Renty are processed through secure, encrypted gateways to protect your financial information.

Handover Process

• Before vehicle handover, a thorough inspection is conducted, and a video record is maintained to ensure the vehicle’s condition is documented.
• We recommend that all vehicles include a tracker and insurance for added security.

Emergency Support

• Our customer support team is available to address any security concerns or disputes during the rental period.

2. Customer Responsibilities

To ensure a secure rental experience, Customers are expected to:

• Provide accurate and up-to-date information during the booking process.
• Adhere to Renty’s terms and conditions regarding vehicle usage.
• Report any damages, theft, or other incidents immediately.

3. Vehicle Provider Responsibilities

Vehicle Providers must:

• Ensure vehicles are in good condition before listing them on the platform.
• Provide accurate documentation and comply with Renty’s inspection requirements.
• Equip vehicles with trackers and insurance wherever possible.

4. Fraud Prevention

We actively monitor for fraudulent activity and take immediate action against suspicious accounts. Violators may face:

• Account suspension or termination.
• Legal action if applicable under Pakistan’s laws.

Contact Us

If you have any security concerns or need assistance, please don’t hesitate to contact us:

• Email: Support@renty.pk
• Phone: 03032143751

At Renty, your trust is our top priority. We are committed to providing a secure platform for all your vehicle rental needs.