At Renty, we strive to provide a seamless vehicle booking experience for our customers. However, we understand that plans can change. Below is our refund policy to ensure clarity and transparency for all bookings.

1. Refund Terms

Payment at Delivery

• Once the vehicle is delivered to your doorstep, the full rental amount agreed upon must be paid immediately.
• No refunds will be issued after the vehicle has been handed over to you.

Cancellation Before 24 Hours

• If you cancel your booking at least 24 hours before the scheduled start time, you are eligible for a full refund.
• The refund will be processed within 1 business day.

Late Cancellation

• Cancellations made less than 24 hours before the scheduled start time are not eligible for a refund.

2. How to Request a Refund

To cancel your booking and request a refund:

Contact Us Immediately

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]

Provide Booking Details

• Booking ID
• Scheduled start time
• Reason for cancellation

Receive Confirmation

• Once your cancellation request is confirmed, eligible refunds will be processed promptly.

3. Additional Information

• Refunds will be issued to the original payment method used during booking.
• Processing times may vary depending on your payment provider.
• Changes to your booking may be subject to additional charges or updated terms.

For any questions or concerns about our refund policy, feel free to contact us. At Renty, your satisfaction is our priority!